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Документация Slinex Connexia
Legal

Privacy Policy

Последно актуализирано: April 27, 2026

1. Introduction

Slinex ("we," "our," or "us") operates the IP Direct portal at ip-direct.slinex.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

We are committed to protecting your privacy and processing your data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Slinex
Website: www.slinex.com
Contact: info@slinex.com

3. Information We Collect

3.1 Information you provide

The Website does not require you to create an account or submit personal information to access documentation, downloads, or product information. We do not collect forms, registrations, or payment data.

3.2 Automatically collected information

When you visit the Website, our servers may automatically record the following technical data:

  • IP address (used to serve content and detect abuse)
  • Browser type and version
  • Pages visited and time of visit
  • Referrer URL

These server logs are retained for a maximum of 90 days and are used solely for security and operational purposes.

3.3 Device API data

If you use Slinex IP Direct hardware devices, those devices may communicate with our device API to receive configuration and firmware updates. This involves:

  • Device MAC address
  • Device IP address (local network)
  • Firmware version
  • Device heartbeat timestamps

This data is used exclusively for device configuration management and is not linked to any individual person.

4. Cookies and Similar Technologies

We use cookies and local browser storage to improve your experience. You can manage your preferences at any time via the panel.

Category Name / Key Purpose Duration
Necessary ipdirect_cookie_consent Stores your cookie consent preferences (localStorage) Persistent
Functional lang_suggestion_dismissed Remembers that you dismissed the language suggestion banner 30 days
Functional lang_suggestion_accepted Remembers the language you chose from the suggestion 1 year
Preferences theme Remembers your light/dark mode preference (localStorage) Persistent
Analytics — Not currently active. Will require explicit consent if introduced. —

5. Legal Basis for Processing (GDPR Article 6)

  • Legitimate interests (Art. 6(1)(f)) — operating and securing our website, device API functionality
  • Consent (Art. 6(1)(a)) — optional cookies (functional, analytics) are only placed after you give consent

6. How We Use Your Information

  • To serve and maintain the Website
  • To enable firmware and configuration delivery to IP Direct devices
  • To improve website performance and detect security issues
  • To remember your preferences (language, theme)
  • To comply with legal obligations

We do not use your data for profiling, targeted advertising, or automated decision-making.

7. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. Data may be shared only with:

  • Hosting and infrastructure providers — strictly for operating the Website (subject to data processing agreements)
  • Law enforcement or regulatory authorities — where required by applicable law

8. International Data Transfers

Our services are operated by Slinex with infrastructure potentially located outside the European Economic Area (EEA). Where personal data is transferred internationally, we implement appropriate safeguards in accordance with Chapter V of the GDPR, including Standard Contractual Clauses where applicable.

9. Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Access Request a copy of the personal data we hold about you.
Rectification Ask us to correct inaccurate or incomplete data.
Erasure Request deletion of your personal data ("right to be forgotten").
Restriction Ask us to limit how we process your data in certain circumstances.
Portability Receive your data in a structured, machine-readable format.
Objection Object to processing based on legitimate interests.
Withdraw consent Withdraw cookie consent at any time via Cookie Preferences.
Lodge a complaint File a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details in Section 11.

10. Data Retention

  • Server logs: maximum 90 days
  • Device API data: retained as long as needed for device operation; deleted upon request
  • Cookie consent record: stored locally in your browser until cleared

11. Children's Privacy

Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of the Website after changes constitutes acceptance of the updated policy. For significant changes, we will make reasonable efforts to notify users.

14. Contact Us

Slinex — Privacy Enquiries Email: info@slinex.com
Website: www.slinex.com
Slinex

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